Fujitsu, an ICT provider, has partnered with Salesforce Japan, a customer relationship management service company, to develop a new digital solution for the insurance sector.
What is it about
According to the press statement, the two companies aim to assist insurers in developing optimized insurance products based on medical and health data.
To that end, Fujitsu will develop a system that can reliably use medical data from EMR. We also use Fujitsu Computing as a Service to develop personalized healthcare services to detect signs of a particular illness.
Finally, Salesforce Japan will carry out comprehensive integration and analysis of patient medical data to visualize the patient’s journey.It also integrates external data with MuleSoft, analyzes patient data with Tableau, and CRM system health cloud.
Both companies aim to release a digital solution in 2023.
Important reason
For many years, Fujitsu has been working to build a digital health ecosystem that uses vast amounts of data linked to the latest technology to promote personalized healthcare at every stage of an individual’s life.
Salesforce also connects a variety of healthcare professionals through Health Cloud, an industry-specific CRM system.
Both companies, which have been global partners since 2010, want to help insurers working to offer personalized insurance products.
According to a survey, more than 80% of consumers are interested in personalized medical services, but only about 30% of companies actually provide them, according to a survey by Hidenori Tamura, Managing Executive Officer of Salesforce Japan. , States that there is a gap between demand and service.
“To meet consumer needs, it is imperative that different players in the industry connect with patients and work together to create solutions,” he said.
Big trend
In recent years, new technologies like AI have also been applied to the insurance industry.Among insurance companies, based in New York Overalls uses AI algorithms to provide employers with a personalized supplemental protection insurance package.
Insurance company based in Hong Kong and London Kumata, which recently raised $ 13 million in Series A expansion funding, provided life and health insurance companies with automated underwriting solutions, with the risk and mortality rates of claimants being diagnosed with more than 800 medical conditions. Predict morbidity. ..
On record
“Care is not temporary. Care is long-term. To move to more preventative and holistic care, the healthcare industry has adopted more connected and collaborative solutions and varied. Data from various healthcare platforms need to be integrated and complete. Patient photos. ” Amit Kanna, Salesforce SVP and GM for healthcare and life sciences.
