Hong Kong When Shanghai, June 22, 2022 / PRNewswire /-Ping An Insurance (Group) Company of ChinaCo., Ltd. (hereinafter “”peace“Or” Group “, HKEx: 2318; SSE: 601318) is pleased to announce that. Ping An Life Won the Global Bronze Award for Rethinking the Customer Experience of the Efma-Accenture Innovation in Insurance Awards 2022 for its Intelligent Visiting Assistant-AI Meeting Platform. Ping An Life Is the only Chinese company among the award winners and has demonstrated outstanding performance in digital transformation.
Built with Pinan’s A unique artificial intelligence (AI) technology, the Intelligent Visiting Assistant-AI Meeting Platform, is used in a variety of business scenarios such as agent recruitment, smart training, and digital sales management to fully support the execution of agent teams. increase. Recruitment, training, marketing management.
During the agent recruitment process, AI interview tools can identify prospective agent multidimensional information through smart conversation recognition and generate interview reports, saving significant interview staff and costs.Current March 2022AI Interviews supported 17.98 million interviews over 2.76 million hours.
In agent training sessions, AI training improves agent sales practices by simulating real-world sales practices and interacting with robots to receive training feedback.Current March 2022AI Training provided 830.5 million training sessions.
In exhibition marketing, this tool provides agents with features such as real-time Q & A with chatbots, smart conversation support, and conversation summarization. It is also the first in the insurance industry to hold large-scale online seminars and conferences that can accommodate up to 300 people. In 2021, the platform promoted over 70,000 online product introduction meetings, with an average monthly meeting time of over 150,000 hours.
peace We continue to promote life insurance reforms and strengthen our core competencies. Guided by the group’s “finance + technology” strategy Ping An Life We will continue to explore ways to facilitate seamless integration of technology and business and promote innovative technologies and solutions in marketing, services and risk management.
The Efma–Accenture Innovation in Insurance Awards was launched in 2016 by Efma and Accenture. Efma is a global non-profit organization founded by banks and insurance companies to support the development of the industry. Accenture is a world-leading professional services company. This award recognizes the most innovative projects, initiatives and ideas in the global insurance industry.
This year, the contest received 398 outstanding projects from 44 countries and more than 250 insurance organizations. Europe, North AmericaAnd that Asia Pacific.. Participants included internationally renowned insurance companies such as AXA. FranceFrom Allianz GermanyAnd discoveries from South Africa..
THis award-winning projects are independently voted on by a panel of global industry experts.
About PingAn Group
Ping An Insurance (Group) Company of China,Ltd( “peace“) Aims to become the world’s leading retail financial services group. It has over 223 million retail customers and nearly 657 million Internet users. peace Is one of the largest financial services companies in the world. peace Financial and healthcare services through an integrated financial services platform and an ecosystem of financial services, healthcare, automotive services and smart city services, focusing on two comprehensive areas of activity: integrated finance and healthcare. Covers the offer. The “Finance + Technology” and “Finance + Ecosystem” strategies aim to provide customers and Internet users with innovative and simple products and services that use technology.As Chinese First corporation, peace We are committed to maintaining the highest standards of corporate reporting and corporate governance. The Group is listed on the Stock Exchange. Hong Kong When Shanghai.. peace In 2021, it was ranked 6th on the Forbes Global 2000 list and 16th on the Fortune Global 500 list in 2021.
For more information, please visit: www.group.pingan.com Follow us on LinkedIn- PING AN..
SOURCE Ping An Insurance (Group) Company of China,Ltd.
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